Privacy Policy – Rocket Realty Group LLC

Rocket Realty Group LLC (“Rocket Realty Group,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information obtained from clients, tenants, property owners, prospective customers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information, including information collected through our website, phone systems, SMS messaging, email communications, and business operations.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purpose.

1. Information We Collect

We may collect personal information, including but not limited to:

Full name
Telephone number
Mobile phone number
Email address
Mailing address
Property-related information
Communication preferences
Any other information voluntarily provided through forms, contracts, phone calls, text messages, emails, or other communications

2. How Personal Information Is Used

Personal information may be used for the following purposes:

To provide real estate brokerage, property management, leasing, and related services
To communicate regarding appointments, services, maintenance, and account matters
To respond to inquiries and customer service requests
To send transactional, informational, and service-related communications
To send marketing or promotional communications where lawful and consent has been provided
To comply with legal, regulatory, and contractual obligations
To improve internal operations and service delivery

3. SMS Messaging and Consent

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Rocket Realty Group LLC. Message frequency may vary. Message and data rates may apply.

SMS consent is not shared with third parties or affiliates.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

4. Disclosure of Personal Information

Rocket Realty Group LLC does not sell, rent, or trade personal information. We may disclose personal information only in the following circumstances:

To service providers and vendors who perform business functions on our behalf (such as phone, SMS, CRM, and property management platforms), subject to confidentiality obligations
To comply with applicable laws, regulations, court orders, or legal processes
To protect the rights, property, or safety of Rocket Realty Group LLC, our clients, or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect personal information, no method of transmission or storage is completely secure.

6. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You may withdraw consent for communications at any time as permitted by law.

7. Accessibility of Privacy Policy

This Privacy Policy is publicly available at: https://www.rocketrealtygroup.net/privacy-policy

The Privacy Policy is prominently displayed on applicable web forms near consent language and included in the footer of the Company’s website.

8. Changes to This Privacy Policy

Rocket Realty Group LLC reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.